Privacy Policy – Afford Super Market

Effective Date: [1^st August 2025]
Website: www.afford.com.pk  

At Afford Super Market, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website or services. By accessing or using www.afford.com.pk , you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name, email, phone number, and shipping/billing address.
• Payment details (credit/debit card, mobile wallet, or COD verification).
• Account credentials (if you register on our site).

Non-Personal Information

• Browser type, IP address, device information, and cookies.
• Purchase history, preferences, and interactions with our website.

Automated Data Collection

• Cookies, web beacons, and analytics tools (e.g., Google Analytics) to improve user experience.

2. How We Use Your Information

We use collected data for:
✔ Order Processing: To fulfill and deliver your purchases.
✔ Customer Support: To respond to inquiries, refunds, or complaints.
✔ Marketing: Sending promotions, discounts, or newsletters (opt-out available).
✔ Website Improvement: Analyzing trends and optimizing performance.
✔ Security & Fraud Prevention: Detecting and preventing fraudulent transactions.

3. Sharing of Information

We do not sell your personal data. However, we may share it with:

• Delivery Partners: To facilitate order fulfillment.
• Payment Processors: For secure transactions.
• Legal Authorities: If required by law (e.g., fraud investigations).

4. Data Security

• We use SSL encryption for secure transactions.
• Access to personal data is restricted to authorized personnel only.
• Despite precautions, no internet transmission is 100% secure.

5. Your Rights

You have the right to:

• Access, correct, or delete your personal data.
• Opt out of marketing communications.
• Withdraw consent (where applicable).

To exercise these rights, contact us at privacy@afford.com.pk

6. Third-Party Links

Our website may link to external sites (e.g., payment gateways). We are not responsible for their privacy practices.

7. Cookies Policy

• We use cookies to enhance browsing (e.g., login sessions, cart retention).
• You can disable cookies via browser settings, but some site features may not work.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect their data.

9. Policy Updates

We may update this policy periodically. Changes will be posted on this page with a revised Effective Date.

10. Contact Us

For privacy-related concerns, contact:
Email: privacy@afford.com.pk
Phone: +92-308-6207799
Address: Afford Super Market, Bypass Road, Layyah, Pakistan