Terms & Conditions

TERMS & CONDITIONS

Last Updated: [01 August, 2025]

Welcome to Afford Super Market ("we," "us," or "our"). By accessing or using our website www.afford.com.pk (the "Site"), you agree to comply with these Terms & Conditions ("Terms"). Please read them carefully before placing an order.

1. General Terms

  • The Site is owned and operated by Afford Super Market for online grocery shopping and related services.
  • By using the Site, you confirm you are at least 18 years old or have parental consent.
  • We reserve the right to modify these Terms at any time. Continued use after changes implies acceptance.

2. Account Registration

  • You must provide accurate and current information when creating an account.
  • You are responsible for maintaining account confidentiality and all activities under it.
  • We may suspend or terminate accounts for fraudulent or abusive behavior.

3. Orders & Payments

  • All orders are subject to product availability and confirmation of pricing.
  • Accepted payment methods: Bank Transfers, Mobile Wallets, Cash on Delivery (COD).
  • Prices are listed in PKR and may change without notice. Delivery charges (if applicable) will be displayed at checkout.

4. Delivery & Returns

  • Delivery times are estimates and not guaranteed.
  • Damaged/Missing Items? Notify us within 24 hours of delivery for resolution.
  • Make video of opening the package.
  • Perishable items (e.g., dairy, meat) are non-refundable unless spoiled upon delivery.

5. User Responsibilities

  • Do not misuse the Site (e.g., hacking, spreading malware).
  • Content (reviews, images) must be lawful and respectful. We may remove offensive material.

6. Limitation of Liability

  • We are not liable for indirect damages (e.g., loss of profits) arising from Site use.
  • While we ensure accuracy, occasional pricing or description errors may occur.

7. Governing Law

  • These Terms are governed by the laws of Pakistan.

8. Contact Us

For questions, contact:
Email: info@afford.com.pk
Phone: +92-308-6207799
Address: Afford Super Market, Bypass Road, Layyah, Pakistan